Survey Davide Pedersoli & C historical guns for sale over the world.

1. 1. Timeliness of response from the commercial office to follow up your requests, to inform about the prices and issue the orders' confirmations
   Very good Good Average Below average Poor
2. 2. Clearness processing the order, the order’s confirmation
   Very good Good Average Below average Poor
3. 3. Sales people availability and competence (knowledgeable answers, cordiality, courtesy)
   Very good Good Average Below average Poor
4. 4. Clarity and quality of the catalogue information and the paper documentation
   Very good Good Average Below average Poor
5. 5. Ease of using the paper catalogue and the paper documentation
   Very good Good Average Below average Poor
6. 6. Clarity and quality of the web site www.davide-pedersoli.com as well as of the offered services
   Very good Good Average Below average Poor
7. 7. Ease of using the web site www.davide-pedersoli.com
   Very good Good Average Below average Poor
8. 8. Choices and assortment of the offered products
   Very good Good Average Below average Poor
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9. 9. Ability of our staff to understand the customer’s need and transfer them into correct products and services, offering solutions to customers needs
   Very good Good Average Below average Poor
10. 10. Adequate technical assistance from our staff (about problems that may have arisen after the sale)
    Very good Good Average Below average Poor
11. 11. Adequate technical assistance from our regional or national distributors/dealers
    Very good Good Average Below average Poor
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12. 12. Quality of the supplied product (proper functioning)
    Very good Good Average Below average Poor
13. 13. Quality of the supplied product (appearance)
    Very good Good Average Below average Poor
14. 14. Packing adequacy
    Very good Good Average Below average Poor
15. 15. Quality/price relation
    Very good Good Average Below average Poor
16. 16. Punctuality in the deliveries
    Very good Good Average Below average Poor
17. 17. Warranty returned goods management (time required and answers to the problems)
    Very good Good Average Below average Poor
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1. 1. Do you intend to contact our company for future purchases?
   Yes No
2. 2. Will you recommend our company to other people concerning our products and/or offered services?
   Yes No
3. 3. Are there products (firearms /accessories) you would like to see Davide Pedersoli Company offer in the future? If yes, which one?
4. 4. You may know that Pedersoli's guns compete worldwide obtaining very good results, both with muzzle loading and the cartridge guns. Has this knowledge influenced your choice?
   Yes No
5. 5. Considering all the above do you think that Davide Pedersoli Company is conforming with your expectations and needs?
   Yes No
6. 6. We will be glad to have your suggestions  

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